Issues

Special Issue: Innovation and Co-creation Process in Service Enterprises - Implications for Process Management and Service Development. Guest Editor: JohnMcManus

Editorial

John McManus
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From transactions to interactions: the value of co-creation processes within online brand consumer communities

Barry Ardley; Eleanor McIntosh; John McManus
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Negative MWOM and value co-destruction during destination crises

Alkmini Gkritzali; Eleni Mavragani; Dimitris Gritzalis
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Dynamic capabilities for SME participation in public procurement

Temidayo O. Akenroye; Jonathan D. Owens; Jamal Elbaz; Olatunde A. Durowoju
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Re-designing the service experience in the value co-creation process: an exploratory study of a healthcare network

Francesco Schiavone; Daniele Leone; Annarita Sorrentino; Alessandro Scaletti
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Innovation and co-creation in knowledge intensive business services: the Spinner model

Ronnie Figueiredo; João J.M. Ferreira; Rogério Guerra Silveira; Alvaro Teixeira Villarinho
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Inter-regional innovation correlation effects and influencing factors in China

Xiongfeng Pan; Yang Ming; Mengna Li; Shucen Guo; Cuicui Han
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Innovation process in the business ecosystem: the four cooperations practices in the media platform

Yeon W. Lee; Hwy-Chang Moon; Wenyan Yin
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