Issues

Call for papers

Special Issue on Quality and e-Service

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Special Issue on Managing business processes for corporate sustainability

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Change management at Mobil Oil Australia

Ian Martin; Yen Cheung
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Formal strategic planning: The key to effective business process management?

Nicholas O’Regan; Abby Ghobadian
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A methodology for developing integrated information systems based on ERP packages

Mark Stirling; David Petty; Leigh Travis
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The promotion of strategic community management utilizing video‐based information networks

Mitsuru Kodama
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Quantitative risk level estimation of business process reengineering efforts

Thomas J. Crowe; Pekying Meghan Fong; Todd A. Bauman; José L. Zayas‐Castro
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Editorial

Business process management – major challenges

Majed Al-Mashari
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Industry editorial

Furthering the process of academic and practitioner engagement

Ray Hackney
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Literati Club

Awards for Excellence

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Note from the publisher

Note from the publisher

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