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Journal Articles

Key critical success factors of BPM implementation: a theoretical and practical view

Bruna Kaziano do Amaral Castro, Aline Dresch, Douglas Rafael Veit

Business Process Management Journal (2020) 26 (1): 239–256.

https://doi.org/10.1108/BPMJ-09-2018-0272

Published: 21 August 2019

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Journal Articles

Towards Mode 2 knowledge production: Analysis and proposal of a framework for research in business processes

Douglas Rafael Veit, Daniel Pacheco Lacerda, Luis Felipe Riehs Camargo, Liane Mahlmann Kipper, Aline Dresch

Business Process Management Journal (2017) 23 (2): 293–328.

https://doi.org/10.1108/BPMJ-03-2016-0045

Published: 03 April 2017

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