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Serious games in business process management: a systematic literature review

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Thiago Machado Leitão, Leonardo Luiz Lima Navarro, Renato Flórido Cameira, Edison Renato Silva
Journal: Business Process Management Journal
Business Process Management Journal (2021) 27 (3): 685–721.
https://doi.org/10.1108/BPMJ-07-2020-0346
Published: 09 March 2021
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