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Kanwal Kapil
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Journal Articles
An empirical investigation of the antecedents of value co-creation in B2B IT services outsourcing
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2016) 22 (3): 484–506.
Published: 06 June 2016
Journal Articles
Evolving readiness index for overhauling the retailing sector through retailing process reengineering implementation
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2014) 20 (6): 844–864.
Published: 28 October 2014
