Skip to Main Content
Mehir Baidya
Close
Save search
Follow your search
Access your saved searches in your account
Would you like to receive an alert when new items match your search?
Close Modal
Sort by
Journal Articles

A strategic process to manage the right value proposition with retailers in the B2C sector

Available to Purchase
Mehir Baidya, Bipasha Maity
Journal: Business Process Management Journal
Business Process Management Journal (2024) 30 (6): 1808–1823.
https://doi.org/10.1108/BPMJ-09-2023-0692
Published: 18 June 2024
View article titled, A strategic process to manage the right value proposition with retailers in the B2C sector
Open the PDF for A strategic process to manage the right value proposition with retailers in the B2C sector in another window
Add to Citation Manager for A strategic process to manage the right value proposition with retailers in the B2C sector
Journal Articles

A value-driven touchpoints strategy for managing the customer experience process

Available to Purchase
Mehir Baidya, Bipasha Maity, Susobhan Goswami
Journal: Business Process Management Journal
Business Process Management Journal (2023) 29 (7): 2147–2166.
https://doi.org/10.1108/BPMJ-02-2023-0093
Published: 22 September 2023
View article titled, A value-driven touchpoints strategy for managing the customer experience process
Open the PDF for A value-driven touchpoints strategy for managing the customer experience process in another window
Add to Citation Manager for A value-driven touchpoints strategy for managing the customer experience process
This Feature Is Available To Subscribers Only

or Create an Account

Close Modal
Close Modal