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Journal Articles

Perceived quality in Fintech services: expanding UTAUT2 and the Delone and McLean Information System Success Models

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Ahmed Chand, Dunnan Liu, Muhammad Zulfiqar, Muhammad Rizwan Ullah, Muhammad Jamil Khan
Journal: Business Process Management Journal
Business Process Management Journal (2026) 32 (2): 399–419.
https://doi.org/10.1108/BPMJ-08-2024-0754
Published: 18 March 2025
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Journal Articles

Big data analytics capabilities and leadership: catalysts of firm performance in telecommunications

Available to Purchase
Hira Shafqat, Baojian Zhang, Muhammad Ahmed, Muhammad Rizwan Ullah, Muhammad Zulfiqar
Journal: Business Process Management Journal
Business Process Management Journal (2025) 31 (3): 928–947.
https://doi.org/10.1108/BPMJ-06-2024-0458
Published: 19 September 2024
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