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Journal Articles

Empty truck trips problem at container terminals: A review of causes, benefits, constraints and solution approaches

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Samsul Islam
Journal: Business Process Management Journal
Business Process Management Journal (2017) 23 (2): 248–274.
https://doi.org/10.1108/BPMJ-06-2015-0086
Published: 03 April 2017
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Journal Articles

Truck-sharing challenges for hinterland trucking companies: A case of the empty container truck trips problem

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Samsul Islam, Tava Olsen
Journal: Business Process Management Journal
Business Process Management Journal (2014) 20 (2): 290–334.
https://doi.org/10.1108/BPMJ-03-2013-0042
Published: 01 April 2014
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Journal Articles

Reengineering the seaport container truck hauling process: Reducing empty slot trips for transport capacity improvement

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Samsul Islam, Tava Olsen, M. Daud Ahmed
Journal: Business Process Management Journal
Business Process Management Journal (2013) 19 (5): 752–782.
https://doi.org/10.1108/BPMJ-Jun-2012-0059
Published: 09 September 2013
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Journal Articles

Business process improvement of credit card department: case study of a multinational bank

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Samsul Islam, M. Daud Ahmed
Journal: Business Process Management Journal
Business Process Management Journal (2012) 18 (2): 284–303.
https://doi.org/10.1108/14637151211225207
Published: 13 April 2012
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