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Journal Articles

TQM, SCM and operational performance: an empirical study of Indian pharmaceutical industry

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Sanjay Sharma, Sachin Modgil
Journal: Business Process Management Journal
Business Process Management Journal (2020) 26 (1): 331–370.
https://doi.org/10.1108/BPMJ-01-2018-0005
Published: 15 August 2019
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Journal Articles

Analysis of operating effectiveness of a cold chain model using Bayesian networks

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Sanjay Sharma, Sushanth Satheesh Pai
Journal: Business Process Management Journal
Business Process Management Journal (2015) 21 (4): 722–742.
https://doi.org/10.1108/BPMJ-10-2014-0105
Published: 06 July 2015
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