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Keywords: Agent–responsibility framework
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2026) 32 (8): 98–115.
Published: 24 July 2026
... BY 4.0 licence. Knowledge-intensive process Work system Work system perspective Digital agent Facets of work Agent–responsibility framework The competitive importance of knowledge work and knowledge workers has been recognized for decades (Davenport, 2005). Recent research has focused...
