Keywords: Business intelligence
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Business Process Management Journal (2023) 29 (8): 188–209.
Published: 13 October 2023
...Ricardo Chalmeta; Maria Ferrer Estevez Purpose Business intelligence (BI) is a combination of computer systems and managerial processes to support decision-making. The balanced scorecard is a kind of business intelligence tool for performance measurement and management control aimed at balancing...
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