... competition and the need to respond quickly to changing dynamics. This entails becoming process-oriented organizations that can keep up with the competition, adopt the latest technology and remain flexible enough to provide personalized services. Among various techniques, business process re-engineering (BPR...

..., in Section 6 we include a conclusion for the study. Business process improvement Business process re-engineering Business process redesign Best practice Quintessence Alpha The ability for adapting and embracing the continuously changing market conditions is essential in modern...

.... , Maull , R.S. and Bennett , J. (1994), “ Frameworks for understanding business process Re-engineering ”, International Journal of Operations and Production Management , Vol. 14 No. 12 , pp. 22 - 34 . Childerhouse , P. , Lewis , J. , Naim , M. and Towill , D.R. (2003...

... investigations of BPM approach based on three business process re-engineering (BPR) projects and nine total quality management (TQM) projects, focused on change team behaviors, dynamics and dialogues. Findings The authors observed that the implementation of simultaneously radical and incremental change...

.... Project management Collaboration Coordination Project teams Contracts Project managers Business process re-engineering Project cost control Project contingency Package contingency Project cost control system In the year 1993, Tata Steel, at that time the lowest cost producer of steel...

... hierarchy process Business process re-engineering Cross-functional integration To develop superior performance, best performing companies must possess specific process knowledge in customers, supply chain, technology, or any strategic dimension in their industry, and protect core process...

... device to organize and analyse the data collected from Nordea bank. Dr Aihie Osarenkhoe can be contacted at: aoh@hig.se © Emerald Group Publishing Limited 2015 Performance Change management Alliances Best practice Business process re-engineering Cross-functional integration...

... to identify patterns for redesigning business processes is described. Therefore, the elements of a business process and the constructs of generic activities are combined as described in the following sections. Business process re‐engineering Business process management Business process redesign...

.... the role of IT in BPR projects as a facilitator and catalyst. Nazanin Eftekhari can be contacted at: naeft11@student.sdu.dk © Emerald Group Publishing Limited 2013 Business process re‐engineering Information technology Methodology Research methods Business process reengineering...

.... United Kingdom Pharmaceuticals industry Business process re‐engineering Manufacturing Whilst the literature on business process improvement have evaluated process re‐engineering initiatives from a number of perspectives particularly information systems, little if any systematic research has...

... by deriving higher level knowledge from lower level system events in a timely and online fashion (Eckert, 2008 ; Etzion and Niblett, 2010 ; Luckham, 2002). © Emerald Group Publishing Limited 2012 Business process management Business process re‐engineering Computer software Complex event...

... process and designing a new business process that is very efficient and effective. The design process is quite generic which can be applied to other organisations, especially in the banking sector. Business process improvement Process flow Credit cards Business process re‐engineering Multinational...

... see for example Palmberg, 2010 ; Rohloff, 2009). Finally, we recognised that we had a somewhat unique opportunity in exploring the analytical value of PEMM in a case that pre‐dated PEMM's publication. © Emerald Group Publishing Limited 2011 Business process re‐engineering Process...

... to the occurrence of problems and identify ways to overcome them. Iran Business process re‐engineering Project management Team working Team composition Team competence Developing countries H3. Business processes reengineering is positively related to ERP implementation success...

... modelling Business process management Socio‐political influence Business process re‐engineering Organizations In characterizing the PM literature, Eikebrokk et al. (2008) argue that, with the exception of the PM success model, the PM practice model, and contributions like Recker...

... to be considered (Saaty and Kearns, 1985). The AHP model consists of four stages (Roper‐Lowe and Sharp, 1990): Tugrul U. Daim can be contacted at: tugrul@etm.pdx.edu © Emerald Group Publishing Limited 2011 Business process re‐engineering Information technology Analytical hierarchy...

...Massimo Bertolini; M. Bevilacqua; F.E. Ciarapica; G. Giacchetta Purpose The purpose of this paper is to carry out the business process re‐engineering (BPR) of a surgical ward in a hospital in order to improve the efficiency of the ward. Design/methodology/approach This work was developed using...

... Business process re‐engineering Process management Best practice Business process management (BPM) has taken hold in industry, as more than 80 percent of the leading organizations worldwide have actively engaged in some type of BPM program (Towers and Schurter, 2005). Although BPM has roots...

... to those considering reengineering and improving emergency care or other similar processes in hospitals. Sung J. Shim can be contacted at: sung.shim@shu.edu © Emerald Group Publishing Limited 2010 Business process re‐engineering Simulation Health services Hospitals Modelling...

... Limited 2010 Banking United Kingdom Change management Business process re‐engineering Case studies The implementation of change in any organisation is crucial to the maintenance of superior financial performance (Baaij et al., 2007 ; Higgs and Rowland, 2009). However, many...