...Martin Lehnert; Alexander Linhart; Maximilian Roeglinger Purpose Despite an obvious connection, business process improvement and business process management (BPM) capability development have been studied intensely, but in isolation. The authors thus aim to make the case for the research located...

... takes on BPM capability development, lays out implications for BPM practice, and presents potentially fruitful paths for future research in the area of BPM capability development. Originality/value – This paper challenges the current perspectives and contributes a new direction for conceptualizing...