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Keywords: Contextual factors
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2019) 25 (5): 1101–1125.
Published: 22 November 2018
... is empirically based on a set of business process management notation (BPMN) models for international passenger departures, consolidated from five Australian airport case studies via document analysis, interviews and observation. Findings The use of contextual factors and operational scenarios, structured...
