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Keywords: Decision‐support systems
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2002) 8 (2): 169–182.
Published: 01 May 2002
... to decide on technical aspects such as proper corrective and preventive actions or design verification and validation activities. This paper analyzes the information requirements of ISO 9000 standards and identifies the areas where a decision support system can be used. Further, it proposes a conceptual...
