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Keywords: Fintech quality
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Journal Articles
Perceived quality in Fintech services: expanding UTAUT2 and the Delone and McLean Information System Success Models
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2026) 32 (2): 399–419.
Published: 18 March 2025
.... The research unveils the previously unexplored influence of perceived Fintech quality (information quality, service quality and system quality) as a variable that moderates the relationship between behavioral intention and actual adoption of Fintech services. Muhammad Rizwan Ullah can be contacted...
