...Dilupa Nakandala; Premaratne Samaranayake; Henry Lau; Krishnamurthy Ramanathan Purpose Despite much research on supply chain (SC) integration and the growing emphasis on recent information technology advancements as an enabler of improved performance, there has been limited research focussed...

... Business process re‐engineering Information Technology led strategy One of the constants in most organizations today is change. Management would like to think that employees of the organization can handle this rapidly changing environment. However, when change becomes personal, these employees...

...Alireza Lari The current information system use in quality management and ISO 9000 certification process is typically utilized in administration and documentation. The existing software do not satisfy the technical information needs for ISO 9000. There is a need for tools that can help management...