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Keywords: Interface design quality
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Journal Articles
Perceived quality in Fintech services: expanding UTAUT2 and the Delone and McLean Information System Success Models
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2026) 32 (2): 399–419.
Published: 18 March 2025
.... Findings The study finds that performance expectancy, effort expectancy, perceived trust, price value and interface design quality positively influence the behavioral intention to use Fintech. Effort expectancy and price value also impact the actual use of Fintech. Behavioral intentions mediate...
