... with this approach are solved in a context in which academic knowledge prevails, with no major concerns regarding its practical applicability. Thus, the purpose of this paper is to propose a structure for knowledge production based on Mode 2 for business process researches. Design/methodology/approach...

...Rameshwar Dubey Purpose – The purpose of this paper is to study soft total quality management (TQM) practices and their impact on firm performance (FP). Design/methodology/approach – In the present paper, the author has used systematic literature review proposed by Tranfield et al...

...) methods such as Lean to the hospital setting (HS). The purpose of this paper is to analyze if Lean approaches related in the literature provide sufficient methodological support for other practitioners to reproduce the reported results. Design/methodology/approach – The authors analyzed...

...Nazanin Eftekhari; Peyman Akhavan Purpose The purpose of this paper is to present a comprehensive IT tools based methodology (CITM) for BPR projects in order to facilitate implementing BPR project by considering relevant IT tools in each phase of the methodology, both approaches (clean slate...

... a workflow exists. The use of CASE tools provides a great increase in performance in information system development but, on the other hand, these tools do not support group work and make skipped steps possible in a methodology. Applying workflow management systems as a meta‐CASE tool together with the use...

...Mark Stirling; David Petty; Leigh Travis This paper describes a methodology for the structured development of manufacturing information systems based on a collaborative action research project. The methodology starts from the premise that a company has an enterprise resource planning (ERP) system...

... and the social sub‐system. Both the theory and the methodology of sociotechnical analysis have met with considerable success and have greatly benefited efforts to design new manufacturing systems featuring well‐defined mechanical technologies. Notwithstanding this, the main challenge supporters...

...Maria Vakola; Yacine Rezgui Explores the need for a business process re‐engineering methodology and presents a critique of the existing methodologies. The identified weaknesses served as a basis for the development of a new eight‐stage BPR methodology which was implemented and evaluated within...

... with a reflection on the problem of integrating diverse analytical perspectives. © MCB UP Limited 2000 Methodology Modelling Process management In recent years there has been much discussion around the question of the importance of focusing managerial attention on “processes...

...George Valiris; Michalis Glykas A plethora of BPR methodologies have appeared in the literature during recent years, however, most of them present serious limitations mainly due to the need for a multi‐disciplinary approach. In this paper we present an overview of existing work in the area of BPR...

... an understanding of the attributes required in such an analysis tool was derived. © MCB UP Limited 1998 BPR Improvement Methodology Process planning A methodology for business improvement is really only as good as the tools and techniques that support it. Many companies have adopted a process...

... process is that of maintenance (in the manufacturing sector), this process is sometimes referred to as the maintaining process. In this paper a methodology involving business process re‐engineering is developed and applied to the maintaining process within the chemical industry (Du Pont‐Global...

... of the business process simplification and improvement (BSP/I) methodology. BPS/I provides a systematic methodology for analysis, design and implementation of re‐engineering principles. In addition, it provides the environment to help its people generate creative solutions to critical business problems. Examines...

... and methodology and interactions. It works on the basis that, by applying these key success factors to the change process itself, more effective change will be achieved. The model has potential use at all levels within an organization. It allows the organization to assess and quantify its “maturity” in change...

...‐engineering all the core processes related to a certain business, and transformation means complete change in the overall architecture of an organization. Figure 3 presents an overview of how the scope of BPR is approached in the focal study. © MCB UP Limited 1996 BPR Methodology...

.... © MCB UP Limited 1996 Benchmarking Methodology Organizations The finance and remarketing business plan identified customer service as an area where we could maximize our competitive advantage. Our vision statement was defined as providing consistently reliable and constantly...

...Rodney McAdam Describes the development of an applied business process improvement methodology which will enable existing business improvement related initiatives to be integrated and refocused on business/ customer needs. Discusses the need for such a methodology, showing how existing business...

...H. James Harrington Unveils the myth that process breakthrough methodologies like business process improvement, process re‐engineering, and process innovation, provide a greater total organizational improvement than continuous improvement methodologies. Also shows how to combine continuous...

... objectives (1) and (2), a BPR methodology questionnaire was developed and mailed to 98 consultancy companies geographically based in the UK, Europe and the USA. The companies selected to be mailed, that is the population under study, were chosen because of the authors knowledge of their market offerings...

..., and total technology management into a new methodology called total improvement management. In Figure 2 , the areas with a four in the centre indicate activities that have a positive impact on four of the five methodologies. For example, by eliminating design review you may cut cost, reduce cycle time...