... of organisational learning, network reconfiguration and operational repurposing. It uniquely highlights the complementary nature of these mediators, recognising that they function collectively rather than independently in enhancing resilience. Isaac Tetteh Charnor can be contacted at: tettehike32@gmail.com...

...Mitchell M. Tseng; Ma Qinhai; Chuan‐Jun Su The growing importance of the service sector in almost every economy in the world has created a significant amount of interest in service operations. In practice, many service sectors have sought and made use of various enhancement programs to improve...