... a conceptual framework and guiding future research efforts. Design/methodology/approach It beckons those vested in innovation and problem-solving to embrace DT as a vital instrument for navigating the challenges of the contemporary world. This article presents the results of a comprehensive systematic...

... with the Mode 1 characteristics supports the literature reviews conducted in the business processes research. Mode 2 knowledge, in turn, is transdisciplinary, focused on problem solving and usually occurs in the application context (Gibbons et al., 1994). Thus, there seems to be a lack...

... recognition since the 1980s, and it is very effective in supporting the processes of knowledge creation, sharing and application. CBR is a problem‐solving and continuous learning technology. It differs significantly from reasoning modelled as a process that draws conclusions by chaining general rules...

... in a consistent way. © Emerald Group Publishing Limited 2006 Business process re‐engineering Knowledge management Problem solving Modelling As new ways of working, new forms of organizing, and new business models are emerging to efficiently and effectively carry out transactions in e...

... the link between the steps of BPS/I and the theoretical phases of the problem‐solving process. Also explores the link between BPS/I and Couger’s variant model of creative problem solving. Notes creative opportunities available to Caterpillar as a result of the identification of this link. © MCB UP...

... rules: BPR Continuous improvement ISO 9000 Performance measurement Problem solving Quality TQM 1. Carnaud Metalbox plc found that the ISO 9000 registration process provided the foundation on which a quality culture was built and helped the company move on in developing the total...