Keywords: Process innovation
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Journal Articles
Journal Articles
Journal Articles
Business Process Management Journal (2026) 32 (1): 198–219.
Published: 25 February 2025
... 09 01 2025 © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Process improvement Process innovation Process redesign Business process management Process mining Generative artificial intelligence In a world characterized by multiple...
Journal Articles
Journal Articles
Journal Articles
Business Process Management Journal (2022) 28 (2): 461–480.
Published: 25 February 2022
... of use of specific management controls and on the promotion of innovations in companies imbued with this mission. Process innovation stems from changes or adoption of new practices, which implement or improve new production processes, distribution methods or support activities for goods and services...
Journal Articles
Journal Articles
Business Process Management Journal (2021) 27 (8): 25–56.
Published: 12 January 2021
... at: steven.gross@wu.ac.at Business process redesign Process improvement Process innovation Design space exploration 23 03 2020 20 08 2020 01 10 2020 27 10 2020 © Steven Gross, Katharina Stelzl, Thomas Grisold, Jan Mendling, Maximilian Röglinger and Jan vom Brocke 2020 Steven...
Journal Articles
Journal Articles
Business Process Management Journal (2020) 26 (4): 943–971.
Published: 27 July 2020
... formalization, recombinative, ad hoc, improvement, incremental and radical innovation; the dominant view in service innovation turns to the importance of process innovation at the hands of suppliers. Here, the service firms are dependent on their suppliers for innovative inputs, which are different in degree...
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Journal Articles
Journal Articles
Journal Articles
Journal Articles
Business Process Management Journal (2015) 21 (4): 771–790.
Published: 06 July 2015
...) argued that IT is not simply a tool for automating existing business processes, but it is a highly essential enabler of organizational changes that can transform parts of business practices or enabling wide-range changes, which include process innovation as suggested by Davenport (1993) and Lyytinen...
Journal Articles
Business Process Management Journal (2013) 19 (1): 111–145.
Published: 01 February 2013
... of RFID clearly produced evident effects at the process level of an organisation, thus leading to substantial gains at the organisational level. Originality/value This paper delivers a review of case studies on RFID‐enabled transformation projects and process innovations, mainly in the healthcare...

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