... capital Operation efficiency Profitability Vietnam An organisation's performance reflects its success in achieving its goals through good governance, effective governance and constant dedication to fulfilling the purposes of the business process (Sari et al., 2020). The performance...

... on the banks’ profitability, the authors employed the classification analysis method (classification and regression tree). Findings – The empirical analysis shows that a high ROE for banks is expressed by the following features: first, banks offer IoT retail services to customers; second, banks offer IoT...

... and external failure costs will diminish amply. Research limitations/implications – It inspires practitioner to harvest profits by inculcating quality cost optimization through lodged statistical behavioural investigation. Proposed approach is verified after performing an empirical study only...

... The findings are synthesized into an overarching framework of the impact of IT at the organization level. The framework categorizes measures of the impact of IT into productivity, profitability, and intangible benefits, while the antecedents of IT impact are categorized into IT resources, IT capabilities...