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Keywords: Quality assurance
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Journal Articles
Enabling continuous improvement in online teaching and learning through e-learning capability and maturity assessment
Available to PurchaseMohammad Issack Santally, Yousra Banoor Rajabalee, Roopesh Kevin Sungkur, Mohammad Iqbal Maudarbocus, Wolfgang Greller
Journal:
Business Process Management Journal
Business Process Management Journal (2020) 26 (6): 1687–1707.
Published: 02 March 2020
... and opportunities for improvement to ensure a high quality of e-learning provisions. The paper reports the results of an assessment of the e-learning capability and the related quality assurance processes of the University of the Mauritius using the e-learning Maturity Model (eMM). Quality assurance in higher...
Journal Articles
Improving the quality of business process descriptions of public administrations: Resources and research challenges
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2018) 24 (1): 49–66.
Published: 02 February 2018
... have severe legal and financial consequences. Given the need for understandable BP descriptions expressed in a clear and unambiguous natural language that we could observe in the field, the goal of our research is to support quality assurance of BP descriptions. Specifically, we aim...
Journal Articles
Field quality metrics – findings and recommendations
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2017) 23 (4): 811–821.
Published: 03 July 2017
... than four metrics: Computer software Quality improvement Quality assurance Quality management Quality systems For the first time since the advent of computers, tablets and smartphones, some field quality management software actually makes the day-to-day job of project staff easier...
Journal Articles
An integrated information system for quality management
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2002) 8 (2): 169–182.
Published: 01 May 2002
... framework for company‐wide information management, while it explains the modular approach to the system development by introducing and empirically testing the prototype model for a corrective and preventive actions module. The proposed system will provide the conceptual structure for a quality assurance...
