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Keywords: Retail process reengineering
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Journal Articles
Evolving readiness index for overhauling the retailing sector through retailing process reengineering implementation
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2014) 20 (6): 844–864.
Published: 28 October 2014
... retailing implementation through retailing process reengineering (RPR) framework. Design/methodology/approach – This paper attempts to identify a few CSFs through questionnaire survey and interview, subsequently establishing the inter-factor relationships through interpretive structural modeling...
