...) and to the Japanese “Kaizen” (Imai, 1986). Several codified methodologies have emerged, including Lean, Six Sigma, the hybrid thereof LSS and TQM. Lean is commonly seen as having emerged from the Toyota Production System (TPS) in Japan in the 1950s (Drohomeretski et al., 2014). While the focus of Lean...

...” to help them acquire skills necessary to obtain gainful employment upon release. This includes skills and belt level assessment in Lean Six Sigma as well as 6S/5S events and training. These techniques have been deployed by 22 teams at seven locations across the state of Iowa (USA). These sites have...

...Ifeyinwa Juliet Orji; Chukwuebuka Martinjoe U-Dominic Purpose The topic of Lean Six Sigma (LSS) implementation in a supply chain context is an emerging research stream comprising of diverse objectives and complex processes thereby presenting opportunities for further exploration and organizational...

... recommendations toward performing well in all future health pandemics, 500 manufacturing companies were selected and surveyed. The selected companies are known to use at least one quality method such as lean management, ISO 9001, European foundation for quality management (EFQM) and Six Sigma. Findings EFQM...

... paradigms: total quality management, standardized management systems, business process reengineering and Six Sigma. The purpose of this paper is to explore BPM specifications and compare the BPM implementation potential under each paradigm. Design/methodology/approach This is based on the analysis...

... constraints such as cost, scope and scheduling. The paper aims to discuss these issues. Design/methodology/approach In this paper, the authors present a Six Sigma DMAIC-based framework for improving software quality. Different phases of DMAIC methodology are applied for quality improvement in one...

...Ayon Chakraborty; Kay Chuan Tan Purpose The aim of this research is to explore the implementation of Six Sigma in service organisations. The focus of the investigation is on identifying critical success factors (CSFs), critical‐to quality (CTQ) characteristics, tools and techniques and key...

...Diana Heckl; Jürgen Moormann; Michael Rosemann Purpose The purpose of this paper is to present and discuss results from the first empirical study on the status and the success factors of Six Sigma in the financial services sector. Design/methodology/approach An empirical study using...

...Maneesh Kumar; Jiju Antony; Byung Rae Cho Purpose The purpose of this paper is to focus on the importance of the project selection process and its role in the successful deployment of Six Sigma within organizations. Design/methodology/approach A review of the literature is presented...

... in controlling development of engineering deliverables on budget and in detecting areas of low performance early enough for suitable corrective actions. Project six‐sigma has also improved as project progress advances; from 0.92 at 10 percent project phase to 1.74 at 90 percent project completion. Research...

... to be clearly recognized if they are to be dealt and delivered with in an effective manner. Practical implications Six sigma is a business process improvement strategy, which essentially checks that the performance of the business is according to the needs of the client. The end‐user of a product or service...

...Dag Näslund Purpose The purpose of this paper is to explore if six sigma and lean are new methods, or if they are repackaged versions of previously popular methods – total quality management (TQM) and just‐in‐time (JIT). Design/methodology/approach The study is based on a critical comparison...

...Jiju Antony Purpose This paper attempts to demonstrate the power of six sigma, a disciplined approach to improving product, process or service quality, in the service industry. Design/methodology/approach The paper presents the basic features that characterize six sigma followed by a simple...