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Keywords: Small-to-medium-sized enterprises
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2014) 20 (1): 129–150.
Published: 28 January 2014
... discussed at a later point. Ibrahim Elbeltagi can be contacted at: i.elbeltagi@plymouth.ac.uk © Emerald Group Publishing Limited 2014 Qualitative research Customer relations Small-to-medium-sized enterprises Pareto-principle application Manufacturing SMEs Non-IT supported operational...
