... (BPM) strategies anchored in digital innovations. Design/methodology/approach A bibliometric analysis of 238 papers from the last 10 years (2014–2023) that were correlated to BPM strategies and digital innovations was conducted. Additionally, a SLR was performed on 15 selected papers, making...

... “quiet-quitting retailers” to “active retailers.” Practical implications This study’s findings should assist managers in framing a value-sharing strategy to maintain a “win-win” relationship with retailers. Originality/value Using real-world data and a panel regression model, this research...

... are perceived as one of the key contributory factors leading to BPR project failures, it is crucial to adopt timely strategies to overcome these issues. Hence, this study is focused on identifying the strategies to be adopted to overcome BPR implementation issues. Design/methodology/approach Four case...