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Keywords: UTAUT2
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Journal Articles
Perceived quality in Fintech services: expanding UTAUT2 and the Delone and McLean Information System Success Models
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2026) 32 (2): 399–419.
Published: 18 March 2025
..., and only significant at moderate information quality levels. Originality/value The study integrates “UTAUT2 and Delone and McLean IS Success Models” to propose a novel research framework, contributing to the debate in two ways. It introduces an unknown dimension, namely interface design quality...
