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Keywords: Value creation
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Journal Articles
Business Process Management Journal 1–21.
Published: 26 May 2026
... science Conceptual framework Value creation Value capture Funding: This work was supported by the Coordenaoção de Aperfeiçoamento de Pessoal de Nível Superior (grant no. 001) and Conselho Nacional de Desenvolvimento Científico e Tecnológico (grant no. 308694/2017-1). The volume...
Includes: Supplementary data
Journal Articles
Journal Articles
Journal Articles
Business Process Management Journal (2020) 26 (3): 798–815.
Published: 17 September 2019
... reduce cost and eliminate the patient’s dissatisfaction gaps. Design/methodology/approach The list of factors or attributes influencing the creation of value of a given medical process or a single procedure is described. The factors in the value creation are examined that will help in the categories...

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