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Keywords: Work system
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2026) 32 (8): 98–115.
Published: 24 July 2026
... proposes and illustrates an updated view of KiPs based on a work system perspective (WSP) that expands the scope of BPM. Design/methodology/approach Three WSP approaches are proposed to analyze KiPs. First, work system models are used with different degrees of specificity to support different...
