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Purpose

This article gives managers and executives a way to think about how their organizations can benefit from the technology revolution.

Design/methodology/approach

Results are presented of an improved Delphi forecasting method that forecasts breakthroughs in all fields of science and technology.

Findings

Breakthroughs are expected that will transform business over the next 20 years.

Practical implications

Managers should develop a similar system to guide their strategic planning and product development.

Originality/value

An improved Delphi method has been used to pool the knowledge of 100 experts working online around the globe to forecast breakthroughs in all fields of science and technology. Results show that major advances are under way everywhere, which are likely to transform business and society over the next 20 years. Managers are shown how they can develop a similar method to guide their strategic planning and product development, thereby benefiting from the coming technology revolution.

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