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Purpose

The purpose of this paper is to provide a conceptual framework to understand the subject of strategy.

Design/methodology/approach

The article weaves together the author's thinking, research and experience in strategy consulting.

Findings

Strategy is the relationship between means and objectives. It operates at a system level.

Practical implications

Bad strategy is expensive. A better understanding of the difference between strategy and tactics will clarify objectives, shape innovation, allocate resources and enable competitive advantage.

Originality/value

The paper deals with widespread error and confusion about the nature and function of strategy, with significant implications for decision‐making.

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