Keywords: Consumer behavior
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Journal Articles
Business Strategy Series (2011) 12 (5): 235–241.
Published: 06 September 2011
... Saadeghvaziri can be contacted at: saadeghvaziri@gmail.com Studying consumer's decision‐making styles enjoys an important place in consumer behavior literature and also understanding consumer's behavior. Accordingly many studies have been done in the field of consumer's decision‐making styles. Considering...
Journal Articles
Handbook of Business Strategy (2004) 5 (1): 223–226.
Published: 01 December 2004
... by contacting the customer and finding out what needs aren’t being met and how you can do better. These situations are an opportunity to strengthen the customer relationship before it deteriorates and to improve retention overall. Customer retention Consumer behavior Customer relations It’s a fact...

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