Keywords: Consumer behaviour
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Journal Articles
Business Strategy Series (2012) 13 (3): 111–117.
Published: 20 April 2012
... Consumer behaviour Each day, the web environment is laden with numerous entrants into the online retailing business. With increased competition from these new forays, it is hard to capture the attention and commitment of web users towards an e‐retailer. Building loyalty in e‐commerce transactions...
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Journal Articles
Business Strategy Series (2008) 9 (5): 215–223.
Published: 05 September 2008
... and the increasing penetration of the internet technology in all areas of human activity, combined with significant developments on the socio‐economic, political and demographic landscape have been continuously transforming the market dynamics and the consumer behavior over the last fifteen years. The changing...
Journal Articles
Handbook of Business Strategy (2004) 5 (1): 103–110.
Published: 01 December 2004
... Communication management Purchasing Consumer behaviour Alignment At the very heart of business strategy is the relationship between the company and its customer. The active core that allows the company to transmit its value to its customer is through communications. Communications are so fundamental...

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