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Keywords: Higher education institution
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Journal Articles
Sustaining a quality management system: process, issues and challenges
Available to Purchase
Journal:
Business Strategy Series
Business Strategy Series (2013) 14 (4): 123–130.
Published: 02 September 2013
...Sany Sanuri Mohd Mokhtar; Nur Adiana Hiau Abdullah; Nordin Kardi; Mohd Idzwan Yacob Purpose – This paper aims to highlight the planning and implementation processes of a higher education institution ISO 9000 quality management system. Design/methodology/approach – The paper discusses...
