... Envy Multicultural organizations Higher education institutions Multicultural management Story lives Trust Social psychology Organizational culture Although envy has been a subject relevant in literature and addressed in both romantic and religious materials, among others, it could...

... outcomes for their teams. A Profit Culture is any organizational culture of abundance where people are engaged in growth‐related activities to support the economic interchange. They create, they innovate, they shift and change, they might even scale back – but all activities and decisions ideally...

... of creating the client experience – just validation as to how you can go about doing so. © Emerald Group Publishing Limited 2010 Customer service management Organizational culture What do your clients experience when working with you? Are they “good” experiences or bad ones? How do your...

.... However, technological superiority should be supplemented through outstanding services. Human resource management Organizational culture Organizational structures Because of Jack Welch's statement that “the (service) market is bigger than we ever dreamt” (Slater, 1999 , p.183), Siemens...

... members to consider the contexts before approaching their colleagues for a technical advice. Originality/value The paper is of value to practitioners because it develops a view of grabbing others' knowledge without hesitation. © Emerald Group Publishing Limited 2007 Organizational culture...

..., communicated proactively and effectively, helped them compete, were intolerant of errors, and owned and proactively solved problems. When customers were asked to rate Westinghouse's behaviors, these were the five lowest‐rated areas: © Emerald Group Publishing Limited 2007 Organizational culture...

..., and how to measure their progress. It should be of value to all management levels from the chief executive to front‐line staff. © Emerald Group Publishing Limited 2007 Organizational culture Management accountability Behaviour Best practice Change management Leaders Why has Dell been...

... in the quality and availability of leaders: © Emerald Group Publishing Limited 2007 Leadership Organizational culture Women executives Retention Coaching As businesses become more global, more complex, and more fluid, the need for new leaders and a different type of leader becomes...

... period, prevented employees from undertaking risks and innovation latitude from being used. Innovation Risk management Organizational culture Change management Automotive industry Creative thinking Figure 1 Flops, blunders and creative errors: types of errors, causes...

... the topics of competitive approach, competitive strategy, organizational structure, leadership, and organizational culture. Findings The profile may not only be employed as a method for centering a firm's strategic planning and implementation, it may also be used for creating a competitive profile...

.... Originality/value This article elucidates the differences in business culture between Japan and China and shows to the global business community that a differentiated view of international business management in Japan and China is necessary. Japan China Culture Organizational culture Cross‐cultural...

...Stewart Levine Purpose The paper is written for the purpose of providing insight and understanding of organizational culture – how and from what does it develop, and how can you consciously create, impact and sustain it. Design/methodology/approach The objective is achieved by sharing...

... in conjunction with the interactive flash learning model sited earlier individuals or organizations will be able to identify training and development deficiencies cost effectively). © Emerald Group Publishing Limited 2006 Learning organizations Organizational culture Leadership Training Many...

... these growing needs. Otherwise, the best and most motivated employees will go elsewhere. change management strategic management Leadership Organizational culture Whereas values were once considered by managers as “too soft” to be included in any serious approach to management, they have now become...

... people to other sites for cross training can also produce influential good will ambassadors. Learn to negotiate interfaces inside and outside the team. © Emerald Group Publishing Limited 2005 Team working Organizational culture Communication In today’s economy, geographically...

... one or more “platforms” to improve your operations and organizational results. © Emerald Group Publishing Limited 2005 Leadership Performance measures Organizational culture Today, “leaders” are primarily problem solvers. Occasionally, they help organizations set and change...

... is a commitment to perfection. Organizational culture Quality performance measurement Six sigma performance is less than 3.4 defective parts for every 1.0 million parts produced. It could also mean only one defect for every 250,000 systems transactions or only one human error or mistake out of every...

... guide! Welch spent the majority of his time with customers, suppliers and peers learning about current and future problems GE could solve profitably. Getting out of the office was a priority for him. Make it yours! © Emerald Group Publishing Limited 2004 Change management Organizational...