... competitive priority followed by delivery, flexibility and cost. Originality/value This is the first study that identifies competitive priorities in the Malaysian service sector © Emerald Group Publishing Limited 2012 Competitive priorities Service industries Organizational performance...

...Hamzah Al‐Mawali; Yuserrie Zainuddin; Noor Nasir Kader Ali Purpose This paper aims to shed light on the consequences of customer accounting (CA) information usage for strategic purposes on organizational performance. Design/methodology/approach This is an empirical study with data from 106...

...Martin Dandira Purpose The purpose of this paper is to help managers and leaders with the necessary information to implement a cure for poor organizational performance Design/methodology/approach The author has conducted research in organizations and has found out that many organizations...

... participated in this study. Using SPSS, a regression analysis was used to measure the impact of human resource practices on organizational performance. Findings The key finding of this study is that HR practices do have a significant impact on the performance of Malaysian organizations. In a nutshell...

.../approach The Value Inculcation Model introduces a four step approach that links Values to Organizational Performance. It is based on ten years research and work by Bridges Business Consultancy Int. Findings By identifying core values, changing attitudes and encouraging new behaviours, the organisation...

... Publishing Limited 2008 Shareholder value analysis Stakeholder analysis Business continuity long term orientation Organizational performance “Grandpa, grandpa!” Excitedly, Charlie ran into the bleak room of the nursing home. “Please tell us another story.” The old man looked up from...

... should focus on validating the characteristics found in this study so that managers can start improving their organizations with confidence. Also, additional research should aim to validate the link between the HPO characteristics and organizational performance, in order to make sure it is worthwhile...

... management and employees at the workplace is essential in achieving HIM and improved organizational performance and sustainable outcomes for organizations and employees. Research limitations/implications Importantly, the current evidence suggests that there are a number of necessary conditions when...