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Journal Articles

Has COVID-19 influenced the perceived quality of service of hotels?

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Carlos Díaz-Santamaría, Jacques Bulchand-Gidumal, Santiago Melián-González
Journal: Consumer Behavior in Tourism and Hospitality
Consumer Behavior in Tourism and Hospitality (2022) 17 (4): 491–497.
https://doi.org/10.1108/CBTH-01-2022-0014
Published: 05 August 2022
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