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Keywords: Affective commitment
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Journal Articles
The impact of emotional perceived value on hotel guests’ satisfaction, affective commitment and loyalty
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Consumer Behavior in Tourism and Hospitality (2024) 19 (4): 551–567.
Published: 02 October 2024
...Mohammed Ismail El-Adly; Nizar Souiden; Arusa Khalid Purpose This study aims to investigate the impact of emotional perceived value on hotel guests’ satisfaction, affective commitment and loyalty. Design/methodology/approach Data were collected from 348 respondents living in the United Arab...
