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Keywords: Informal dialogue
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Journal Articles
Consumer Behavior in Tourism and Hospitality (2024) 19 (2): 237–252.
Published: 09 May 2024
... Informal dialogue Authentic interaction Interpersonal communication Chitchat Conversation dynamics The essence of truly memorable hospitality experiences lies far beyond the realms of luxurious settings and flawless service (Hosany et al., 2022). These experiences are fundamentally...
