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Keywords: Methodology
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Journal Articles
Analysis of the gap between self-reported and actual pro-environmental behaviors of hotel customers
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Consumer Behavior in Tourism and Hospitality (2025) 20 (1): 88–103.
Published: 06 January 2025
...Natalina Sousa; Celeste Eusébio; Arminda Paço Purpose This paper aims to explore customers’ pro-environmental behaviors (PEBs) adopted at hotels that implement green practices. A method to examine the gap between self-reported and actual PEBs is presented. Design/methodology/approach...
