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Implementing the United Technologies Online Catalog (UTOC) was greatly facilitated by the ability of each librarian involved in the process to develop a variety of skills, including behavioral, information, managerial, technical, or some combination of these. To understand how these roles evolved, creating a new and greater set of responsibilities for the company's librarians, one must first understand its library system and UTOC itself; this project may provide clues to how other large‐scale automated information projects will affect librarian responsibilities.

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