.../value This research contributes to broadening the conceptual reflection on the evaluation of the dialogue in the digital context and aims to generate new methodological contributions to the evaluation of dialogic communication in an integrated way. Even though the initiative can come from...

... Relationship Dialogue Citizens Authorities Crisis communication has previously been seen as part of public relations activities to strategically manage crises and minimise damage to organisations and its stakeholders (Reynolds and Seeger, 2005). This approach assumes that it is the organisation who...

...Dr Michael Goodman; Stefania Romenti; Grazia Murtarelli; Chiara Valentini Purpose – The aim of this paper is to develop and test a theoretical framework, grounded in managerial and organisational theories of dialogue, through which organisations can take decisions in relation to the most...

...Helena Kantanen Purpose This paper aims to focus on how corporate and regional identity and image build a framework for stakeholder dialogue in higher education institutions. Design/methodology/approach The paper draws on literature related to corporate identity and image. The approach...

...Michael B. Goodman; Trine Susanne Johansen; Anne Ellerup Nielsen Purpose Societal developments and stakeholder awareness place responsibility and legitimacy high on corporate agendas. Increased awareness heightens focus on stakeholder relations and dialogue as key aspects in corporate social...