... Publishing Limited Licensed re-use rights only Relationship management Employee communications Leadership All the measurement items are adopted from previous literature and presented in Appendix . Participants rated items on a five-point Likert scale from strongly disagree (=1) to strongly...

... be seen at http://creativecommons.org/licences/by/4.0/legalcode Satisfaction Relationship management Communication management Trust Public relations Public relations as an applied communication science discipline has developed in the past 30 years from predominantly persuasive, mass...

... 05 2020 02 07 2020 03 07 2020 © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Francis X. Carty Public relations Ireland PR textbooks Issue management Relationship management Academic writing We know a great deal about...

... Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Framework Relationship management Strategic communication Public relations Financial services sector In the last 20 years, public relations (PR) has witnessed phenomenal growth as a profession. PR...

...Ivana Monnard; Krishnamurthy Sriramesh Purpose The purpose of this paper is to link public relations to peacebuilding. Although scholarship has discussed public relations as relationship management, the nexus between public relations and peace building has been understudied. To address...

... relations Trust Corporate communications Investor relations Relationship management Having surpassed the global financial crisis, the role of trust in establishing relationships between a company and the financial community has gained increasing relevance. Investor relations (IR) takes here...

... re-use rights only Employee behaviour Relationship management Internal communications As an increasing number of studies are exploring how to manage an organization’s issues or crises effectively, some recent scholars have begun investigating the role employees play in managing issues...

... and Devine (2012) argued expressing appreciation can be a “powerful way to harvest the resources of another,” as it motivates to “respond to the needs of the other in the relationship” (p. 201). Relationship management Quality of working life Gratitude Gratitude communication Sincerity...

... and with other stakeholders” (Oil & Gas UK, 2009 , p. 13). A core objective was “to improve confidence in the safety of helicopter operations” among the workforce (Oil & Gas UK, 2010a). Crisis Corporate communications Relationship management Issues management Oil industry Stakeholders ©...

...” example, a much wider general view is therefore being represented. © MCB UP Limited 2003 Communications Focus groups Social systems Networks Relationship management Sensitivity analysis As noted in Part 1 of this two‐part article, the contribution of quality communication...