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Keywords: Customer-oriented boundary-spanning behaviors
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Journal Articles
Journal:
Career Development International
Career Development International (2025) 30 (2): 205–220.
Published: 27 January 2025
...Munazza Saeed; Ahmad Jamal Bani-Melhem; Hamid Hassan; Tariq Hameed Alvi; Saira Altaf Purpose Drawing on the conservation of resources theory, this research examines the relationship between managers’ servant leadership and frontline employees’ customer-oriented boundary-spanning behaviors...
