... to management development do not address the core process which exists in organisations: speaking and listening between team members and colleagues. Moreover, it is the development of conversational disciplines, the management of listening and the use of distinctions about “past, present and future” which...

...James T. Scarnati Discusses listening as a basic principle of leadership. Defines leadership and decision making as much the art of listening as they are the skill of doing. In a world where most knowledge is obtained visually the author identifies behaviors that will facilitate the listening...