...Gary Blau; Melissa A. Bentley; Jennifer Eggerichs‐Purcell Purpose This paper's aim is to study a neglected relationship: testing the impact of emotional labor on the work exhaustion for samples of emergency medical service (EMS) professionals. Design/methodology/approach Three distinct samples...

...Gary Blau; Ed Boyer; Kathleen Davis; Richard Flanagan; Sreenu Konda; Than Lam; Andrea Lopez; Christopher Monos Purpose The aim of the paper is to formally test that physical exhaustion is distinguishable from work exhaustion, and to investigate common as well as differential correlates of each...