... of the relationship between upward Wu-Xing and emotional exhaustion. Findings The concept of employees’ upward Wu-Xing and a validated four-item measurement tool were proposed. The results demonstrated that employees’ upward Wu-Xing refers to discerning, understanding, grasping and the ability to execute leaders...

... exhaustion. Positive emotion and emotional exhaustion, in turn, mediate the effects of stewardship behavior on work–home interface. Family motivation influences the strength of the relationships between positive emotion or emotional exhaustion and work–family interface, that is, high family motivation...

... that salespeople’s substantive CSR attribution increase value-based selling through two mechanisms (i.e. by lowering emotional exhaustion and increasing empathy), and treatment by customers can increase or decrease the strength of these relationships. Design/methodology/approach B2B salespeople working...

... theoretical explanation for this association. By developing a mediation model, the authors examined the mediating role of emotional exhaustion (EE) between JI and miners’ safety performance. Design/methodology/approach Through the time-lagged survey method, the authors collected 349 samples from three...

...Chih-Jen Lee; Stanley Y.B. Huang Purpose The purpose of this paper is to present how ethical leadership has a double-edged effect to influence emotional exhaustion and long-term customer relationship developments of employees in a sales management context through a latent growth model (LGM...