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Keywords: Leader–member guanxi
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Journal Articles
Journal:
Chinese Management Studies
Chinese Management Studies (2018) 12 (3): 634–657.
Published: 19 April 2018
... dimensions of leader–member relationships (formal and informal relationships, namely, leader–member exchange and leader–member guanxi) and customer service performance. Design/methodology/approach The authors designed a field study to test the hypotheses presented in this paper. A survey of 304...
Journal Articles
Journal:
Chinese Management Studies
Chinese Management Studies (2017) 11 (3): 441–462.
Published: 07 August 2017
...Xiaoling Song; Wen Wu; Shengyue Hao; Xiaohua Lu; Yihua Zhang; Yuhuan Liu Purpose Drawing on engagement theory, this study aims to examine how leader – member relationships, including on-work relationship (leader – member exchange [LMX]) and off-work relationship (leader – member guanxi...
